If you think connection is a soft ability, consider this: 76% of consumers are more likely to purchase from a brand they feel connected to more than a competitor. It pays to understand your viewers.
This is your in-depth guide to using social listening to foresee customers’ needs and stay one step ahead of the competition. Dive into discussions happening right now to build better brand name awareness and loyalty for the long haul.
Discover real brand name examples that reveal how any kind of organization can use listening to:
- Uncover emerging tendencies and measure consumer sentiment
- Analyze conversations to better realize their target audiences and competition
- Extract insights throughout multiple platforms to inform and raise overall business strategy
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