Creating Better Influencer Relationships: 7 Tips Marketers Can Take from Sales

23 May

Changer marketing is booming with B2B and B2C brands big plus small dipping their toes within the water. And it’ s definitely not hard to see why. From declining customer trust to content overload in order to near-dead organic reach on interpersonal channels, working with influencers enables manufacturers to build credibility, authority with current and new audiences, as well as match thoughtful industry experts.

And, of course , partnering along with influencers can help drive marketing outcomes. In fact , according to a Linqia survey , 94% of marketers who also use influencer marketing find it a highly effective practice that can generate up to 11-times the ROI of traditional marketing.

However in order to keep your influencer companions interested, as well as drive results, innovative engagement is paramount. It’ t all about building relationships — that is an art form, and an area where your own sales team can be incredibly helpful. And am should know. I’ m a recuperating salesperson who’ s now inlayed in the influencer marketing world.

Below We share seven sales-industry strategies plus ideas that can be used to boost and encourage your influencer relations activities.

#1 – Do your research.

Any successful salesperson will tell you that will sales is really about making friends. And you also can’ t make friends if you don’ t know who you’ lso are contacting.

Sales teams are often well-versed within scouring and researching on LinkedIn and other online tools, looking for hints, connections and topics to discuss using their prospects or existing customers.

When it comes to exploring influencers you’ d like to work together with, that research and understanding is not just important to learn if they’ lso are a good fit for your brand, but additionally the kind of topics they’ re speaking about, the people they follow and build relationships, and even their personality. And all this could inform how you should with them prior to, during, and after the first time your work with each other.

#2 – Use tools to save period and properly nurture.

I know salespeople that have a big Excel spreadsheet they use to maintain of their prospects and contacts. Yet as their list grows, managing connections and relationships becomes cumbersome plus inefficient. That’ s why many sales teams use a customer partnership management (CRM) tool to keep track associated with who their prospects and clients are, track their interactions plus measure the likelihood the prospect will shut.

Exactly the same best practice should be applied to changer relations and marketing. You need a device or a set of tools to keep track of potential and current influencer contacts. This can not only help you be efficient (and preserve your sanity), but also assist you to properly nurture the relationship through well informed communication. Some of these helpful tools consist of Onalytica and Traackr .

My advice, don’ t go it alone. Make use of a tool.

#3 – Social selling stones.

No one likes to be cold called. 80 percent of decision makers won’ t purchase from a cold call and only 2% actually result in a meeting being planned. So , when I discovered social promoting, I jumped in with both ft. I’ d get to know my potential clients on social media. Then, when I made a decision to reach out to them, they already understood me. It wasn’ t the cold call, anymore.

Getting to know your influencers works the same way. As handled on above, through social media, you are able to understand what they like to share, begin to build a connection, and then interact with all of them before you make an ask.

You can look at this particular as smart influencer wedding . TopRank Advertising CEO Lee Odden phone calls this the “ Confluence Love, ” a framework for making plus maintaining influencer relationships.

“ Organic changer engagement is all about warming the relationship, ” he says. “ And there’ h no more efficient or effective method to do that than showing interest plus care through social channels. ”

Organic #InfluencerEngagement is all about heating the relationship & there’s no more efficient or even effective way to do that than displaying interest & care through interpersonal channels. – @leeodden Click In order to Tweet

#4 – “ Say this with a smile. ”

Did you know you can see the smile through the phone? It comes out there in they way you create, too. I learned this inside a sales class, and I’ ve tested it. It really is important if you smile through your interactions. Individuals will be more likely to want to interact with a person.

With regards to your interactions with influencers, try to delight people and show them a person genuinely care by:

  • Thoughtfully activities on recent social posts
  • Asking all of them about recent trips they’ ve taken or events they’ ve attended
  • Showing interest in their key subject matter

And, don’ t forget. Allow your smile come through in all your own interactions.

#5 – Personalize Your Communication

Nowadays, consumers and buyers want a customized touch during their interactions with brand names and salespeople — especially when considering email marketing, something that HubSpot spotlights in the article 18 Habits of Incredibly Productive Salespeople .

Just like forward-thinking salespeople work to create a customized experience for their customers and buyers, marketers should do the same when calling influencers.

It’ s easy to send exactly the same message to everyone you’ re hoping to work with on a curated piece, larger asset, or ongoing campaign. But, a little personalization goes a long way. Consider mentioning a tweet or blog post you found interesting, or a previous conversation to show that you will be not a bot.

And, there are tools to greatly help. You might consider a tool like Crystal Knows , which will help you understand the personality of your influencer prospect.

Influencers are expecting and deserve a personal ask, so make the effort.

Influencers expect & deserve a personal ask, so take the time. – @dfriez #InfluencerRelations #InfluencerMarketing Click To Tweet

#6 – Ask for the Close

Salespeople are taught to find the best time and energy to ask for “ the close. ” It may be a presumptive close, however the overall idea is to lead prospects to the outcome that includes “ money being exchanged. ”

Here’ s where you want to stop me and say: “ I’ m a marketer. I’ m not selling anything . ”

Marketers, you’ re trying to sell your brand, the relationship, and the theory that working together will be mutually beneficial. You’ re also trying to entice influencers take an action on a range of “ offerings, ” such as for example sharing a quote for an eBook or sharing something on social. You need to lead that influencer to an outcome that helps achieve your overall goal of solving a problem.

How do you shape the close for an influencer? As I’ ve mentioned a few times, look to develop a mutually beneficial relationship. Consider the influencer may want to promote their book, spotlight their thought leadership or help the greater community. So , frame the close in a way that speaks to what they’ ll get out of it.

#7 – Sometimes They Say No

The hardest lesson a salesperson can learn is to accept “ no” for answer. It’ s a really hard lesson. Following a “ no, ” the best think you can do is to access the sale process, and learn how you can do better the next time.

Sometimes, influencers say “ no, ” too. You ask them to attend an event, but they may have a prior commitment. Or, maybe they don’ t feel like the subject matter matches their expertise.

When they say “ no”, be gracious and ask follow-up questions to gain insight into why they made their decision. You might learn they have availability in two weeks, which means that your timing was just off. You should always be looking for the “ next sale. ” It is all an integral part of the process.

The Process of Building Better Relationships

At the end of the day, sales teams aren’ t looking to close one-off deals. They’ re looking to build long-term, mutually beneficial relationships with their customers.

Marketers have to strive to do the same with influencers. It takes time and dedication, but it’ s worth it for both you and your influencers.

So , consider going for a cue from the land of sales to help you create a great relationships utilizing research, personalization, tools, social media marketing, and a great attitude. You might find you’ re getting fewer nos.

Are you ready to go make some positive influencer interactions?   You don’ t need to go it alone. If you’d like help with an influencer marketing campaign, contact TopRank Marketing .  

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